Self-service cancel/reschedule now available to all, a new set-up experience for trial customers and a new comprehensive AI welcome guide to help new AI users start using splose AI seamlessly.
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Self-service cancel/reschedule of appointments
Self-service cancellations and rescheduling is now available to all splose customers, saving practices a significant amount of time managing appointment changes.
Clients can now cancel their upcoming appointments (both invoiced and uninvoiced) directly from their confirmation or reminder and reschedule their upcoming appointments (including invoiced appointments with online bookings 2.0).
Practices with prepaid online bookings will see an in-app modal and banner explaining the invoice status change when they first visit the calendar. Practices can fully control the boundaries of self-service by setting minimum notice periods and cancellation reasons.
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Onboarding checklist & sample data live for trial customers (AU & NZ)
A new in-app trial setup checklist walks new practitioners in AU and NZ through 4 key steps to make the most of their 14-day trial: set up services, add a location and link services, set availability, and book a test appointment. Each trial account now also contains sample data to better demonstrate how splose works.
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AI welcome guide for new AI users
A new guide is live covering everything your practice needs to get set up and start using splose AI seamlessly. Including a ready to use patient consent form for AI, a 'we use AI to record at this practice' snippet to drop into your splose intake forms, a collection of discipline-specific splose AI prompts, links to the splose AI Masterclass Video, our step-by-step help videos and articles, and a security/privacy one-pager to help answer internal questions.