Product Updates: September 2026

A month of updates across splose AI and payments: ready-made AI progress note templates, note-wide AI instructions, a redesigned payment-first invoice page, and a clearer recording dialog.
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AI-ready progress note templates
A library of discipline-specific progress note templates is now available for AI subscribers, covering Occupational Therapy, Physiotherapy, Speech Pathology, Psychology and Counselling.
Pick one when you start a new progress note, from the Calendar or from Settings. The templates are ready to use, which reduces the time it takes to set up and finalise a note with AI.
Help Article
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Set note-wide AI instructions with the Master Prompt
You can now create one set of AI instructions that governs the output across an entire note, instead of repeating the same instructions in every AI Block.
Write it once in the AI Instructions, and it applies across the note, which keeps your output consistent and saves time. AI templates come with discipline-specific instructions pre-filled, and you can edit or remove them to suit. Live for all AU and UK splose AI customers.
Help Article
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A payment-first invoice page
The page your clients land on from an emailed invoice link has been rebuilt to focus on paying rather than viewing a PDF. The payment field now sits directly on the page, and Apple Pay and Google Pay appear automatically on supported mobile devices.
The amount due appears at the top, partial payments are reflected, and draft or non-payable invoices now show clear messaging. For practices without online payments connected, bank transfer details show directly on the page. Available for all customers across AU and UK.
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A clearer AI recording dialog
The dialog where you start recording a session with AI has a new design. It states what it's for, names the recording modes plainly, and takes fewer steps to get going. Available to all splose AI customers in AU and UK.